Enterprise UX · Onboarding · 2023
Dakia Canada
Improving enterprise onboarding through research, prototyping and accessible design.
As Senior UX Designer, I translated business requirements into wireframes, high-fidelity mockups and prototypes, and applied user research and usability testing to improve onboarding journeys.
- Role
- Senior UX Designer
- Year
- 2023
- Focus
- Enterprise onboarding
- Reported outcome
- 25% less drop-off
01 · Context
Enterprise onboarding, centered on the user.
The work focused on improving enterprise onboarding flows at Dakia Canada. I connected business requirements with user-centered design, collaborating with senior management and multidisciplinary teams.
Research, usability testing and accessibility standards informed improvements to the user journeys.
02 · My contribution
From requirements to testable experiences.
Wireframes & prototypes
Translated business requirements into wireframes, high-fidelity mockups and prototypes for enterprise onboarding flows.
Research & usability
Applied user research and usability testing to improve the onboarding journeys.
Accessibility & collaboration
Applied accessibility standards and worked with senior management and multidisciplinary teams on user-centered design at scale.
03 · Outcome
Reducing onboarding drop-off.
The reported outcome in my professional experience is a 25% reduction in drop-off, associated with improvements to user journeys through research, usability testing and accessibility.
Source: professional résumé. The baseline, measurement period and study sample are not documented in the materials available for this case.
25%reduction in drop-off
04 · Case scope
What this case documents.
This summary covers my role, design activities and reported outcome at Dakia Canada in 2023. Product screens, detailed research findings and a before-and-after flow are not included in the available project materials.
The visual overview summarizes that experience. It does not represent a shipped interface or a reconstruction of the product.