Senior Product Designer · Responsible AI · Accessibility · Toronto

Designing AI‑powered learning experiences that support people, not replace them.

I connect research, product strategy and accessible design to make complex learning experiences clearer, while preserving human judgment and control.

Product design · Responsible AI · Accessibility

Selected work.

Five projects across responsible AI, accessibility and everyday experiences.

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Enterprise dashboard showing conversational bot operations Product interface

Enterprise AI · dashboard UX

AI Bot Operations Dashboard

Bringing scattered operational signals into clearer investigation flows for conversational AI teams.

  • Enterprise AI
  • Data visualization
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Research persona documenting the needs of an older banking customer Research artifact

Research & strategy · accessible banking

Inclusive Digital Banking

Exploring clarity, safety and trust in banking apps for adults aged 55–80.

  • UX research
  • Accessibility
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AI companion product interface and prompt selection Product interface

Conversational AI · product architecture

AI Companion Experience

Connecting chat, voice, prompts and account states in one responsive product experience.

  • AI UX
  • Design systems
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4Pets mobile app screens for managing pet care Product interface

Mobile UX · usability testing

4Pets Pet Care App

A mobile prototype for organizing medication, vaccination and recurring pet care tasks.

  • Mobile UX
  • Usability testing
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My approach

How I approach
AI products.

SPARK is the lens I use to question product decisions — bringing usefulness, accessibility and human agency into the same conversation.

My lens for responsible AI

SPARK

Five principles.
One human perspective.

Thoughtful AI starts with the person using it. Each principle helps make a different trade-off visible.

Explore the full framework

Support, do not solve

Design AI to help people think and act, with suggestions they can understand, edit or decline.

Does this help the person make a decision, or take the decision away?

Explore the application lens

Protect the person

Make choices, consequences and recovery paths clear. Avoid pressure and manipulative defaults.

Can the person understand the risk and choose with confidence?

Related research: inclusive banking

Accessibility from the start

Consider different reading, interaction and comprehension needs from the first product decisions.

Who could be excluded by the way this experience works?

Explore accessibility in Nebula

Reduce cognitive load

Break complexity into clear steps, recognizable patterns and feedback that helps people recover.

Is the next step clear without making the person remember everything?

Related work: AI companion experience

Keep it human

Keep accountability, human judgment and meaningful control visible when AI enters the workflow.

Where can a person review, intervene or ask for help?

Explore human control in practice

I use these questions to review flows, features and AI behaviours, making trade-offs visible in the context of each project.

What I bring to product teams

From research to
product decisions.

I connect research, product strategy and implementation. Each case makes the context, decisions and trade-offs visible.

Strategy grounded in research

Start with people and constraints. Turn research into a clear product direction.

Accessible, responsible experiences

Consider comprehension, confidence and human control throughout the experience.

Systems ready for collaboration

Connect reusable patterns, responsive states and interaction details, including purposeful motion.

Notes & perspectives

Ideas behind
the work.

Notes on responsible AI, accessibility and the product decisions that connect them.

Browse all articles

Sandbox · Independent experiments

Small builds. Practical questions.

A space to explore product ideas through working prototypes and personal tools.

Behind the experiments
Public prototype

Learning & feedback

French Grammar Tutor

A self-paced grammar practice tool exploring structured exercises and feedback for independent study.

Try the tutor
Public prototype

Planning & operations

Creator Content Calendar

A planning interface exploring how creators organize affiliate content and review campaign information.

Try the calendar
Private workflow tool

Publishing & content

Blog Admin System

A personal publishing tool for drafting, organizing and managing articles. The administrative interface is private.

My approach to experimentation

These experiments show design and development exploration. They do not claim validated outcomes, adoption or production readiness.

The person behind the work

Hi, I'm Marcela.

I am a Toronto-based Senior Product Designer with 15+ years across digital design, including enterprise, fintech, SaaS and EdTech. I work across research, product definition, design systems and engineering collaboration.

More about my approach
LinkedIn (opens in a new tab)

Let's connect

Let's work together.

Have a project in mind or a role to discuss? I'd love to hear what you're working on.

Available for conversations about product design roles, projects and collaboration.

Start a conversation

Email me about a product design role, a project or a collaboration.

contact@pixelperfectmarcela.com

You can also find me here:

LinkedIn (opens in a new tab) Resume